Scaling Compassionate Care: Why Global Access Starts with BHC’s Clinical Expertise
From Clinic to Global Community
At Bateman Horne Center (BHC), we’ve spent more than a decade listening to patients and learning how to diagnose, treat, and manage ME/CFS, Long COVID, and other infection-associated chronic conditions (IACCs). This lived insight, combined with rigorous clinical practice and research, forms the foundation of our Clinical Care Guide. It’s a resource built not only to educate, but to validate.
Our reach is far. Through MERC (Medical Education Resource Center), a collaboration with BHC and Open Medicine Foundation to equip clinicians with practical, evidence-informed tools to care for patients with complex chronic illnesses, we have reached over 15,000+ healthcare professionals in 90 countries, changing the way clinicians diagnose and care for people with ME/CFS and IACCs. To date, providers and patients from 123 countries have viewed our Clinical Care Guide.
But reach alone isn’t enough.
Many clinicians are seeking accessible, real-time guidance, particularly as post-COVID conditions persist globally. Despite the lack of formal medical education and training on IACCs, providers are seeking guidance on how to care for patients with these multisystem illnesses.
The Clinical Care Guide meets that need, offering a freely accessible, comprehensive resource that can be implemented anywhere by any provider who wants to deliver more informed and compassionate care.
From rural clinics to major medical centers, this guide has the power to standardize care globally and close the gap between knowledge and action.
Scaling What Works
Every guide delivered is a step toward more informed health care. Every training session offered is a chance to reshape medical care. But global scale requires more than good information; it requires infrastructure. That’s why this campaign is also laying the groundwork for expanded continuing education, self-paced learning modules, and potential accreditation pathways.
Lucinda Bateman, MD, is a renowned clinician, researcher, and educator. Her Johns Hopkins University Medical School training instilled an approach to care that she has employed throughout her career – the patient comes first and the unknown or unexplained does not equate to a lack of proper and compassionate care. Since starting her own practice in 2000, she has served on six boards or committees, been the principal investigator for 45 studies, authored/coauthored 40 journal articles, served as adjunct instructor and adjunct assistant professor in the University of Utah Departments of Preventative Medicine, Internal Medicine, and Anesthesiology, and lectured around the world.