BHC provides portals for sharing time and experiences with individuals with similar experiences.
On this page, BHC delivers options for educational and support engagements from a range of local to international resources.
- ME/CFS Online Support Group 2nd Tuesday
- FM Online Support Group 3rd Tuesday
Lunch & Learn
In light of COVID-19 we are temporarily hosting the Lunch & Learn virtually over Zoom. This also enables those living outside of the Salt Lake Valley to participate. The gathering includes a “get to know you” question and a brief presentation on an illness related topic. These events are welcoming and meaningful for those that have been isolated by illness. Consider bringing a family member to help them better understand life with a chronic illness in a judgement free setting.
Before COVID-19 the Lunch & Learn took place at various restaurants in the Salt Lake Valley to share friendship and food. We will return to this in-person format when conditions allow. Attendees are responsible for the cost of their own lunch.
4th Wednesday Drs. Bateman and Yellman host a virtual Q&A session for BHC-enrolled patients. During these sessions the providers discuss topics such as illness management techniques, medications, current events related to the disease community, research, and answer questions.
The Bateman Horne Center uses the teleconferencing platform Zoom to host our online offerings. Here are some helpful tips.
Instructions for installing, testing, and using Zoom Technology required
- A laptop, desktop, or smartphone with a microphone and camera, a broadband network connection, and internet browser. Note: If your laptop doesn’t have a camera, you will still be able to see the materials and other people’s faces on your computer. If your computer does not have a good microphone, you can use your phone for sound. Consider using earpods or a similar device if you have limited speaker/mic capacity.
- Zoom supports the following operating systems and browsers
- Windows 10, 8 or 8.1, or 7
- MacOS X with macOS 10.7 or later
- Windows: IE 11+
- Edge 12+
- Firefox 27+
- Chrome 30+
- Mac: Safari 7+, Firefox 27+, Chrome 30+
Installing Zoom software and testing it out before the meeting
- If you have never used Zoom before, download Zoom before the meeting at the following address: https://zoom.us/download and click on “Download.” Then, follow the normal procedure to install an application on your computer. If you do not do it before the meeting, you will need to install it before you can connect.
- To test your audio and video, click on https://zoom.us/test and then click on “Test”
- You will be asked if you want to open Zoom. Click on “Open Zoom.US.” If you do not see that prompt, you may need to reinstall Zoom and the screen will prompt you to do so.
- On the next screen, select the option to “Test Computer Audio” and then select the options to test Audio and Video.
Connecting to the Meeting
- To join the meeting, click the connection link provided in your registration email.
- You will be prompted to enter the meeting’s password in order to join. This is located within the same registration email below the ‘click here to join’ prompt.
- When you connect, you will be asked if you want to use computer audio or phone audio. Pick one or the other but not both.
- If you cannot connect using the Zoom URL, connect by phone: Dial the number listed in the registration email, then enter meeting ID also found within the same email.
- If you are having trouble getting connected, try copying and pasting the connection link into a new web browser (Google Chrome is most compatible).
- If for some reason that fails, then type in Zoom.us into your web browser, click “join meeting” and enter the meeting ID found in your registration email.
Using Zoom Controls to Raise Your Hand to Speak, Change your Screen Name, Chat, and Share Your Screen
- You can share the screen on your laptop by clicking “Share” on the Zoom screen.
- To control background noise, everyone will be placed on mute and you will have to “raise your hand” to speak. A Zoom moderator will recognize you and turn your mic on.
- You can change your screen name if it does not display your full name.
- You can also use “Chat” if you want to send a message to the Zoom moderator or the group.
- Details on how to do these activities are provided below
Tips and Hints
- If you leave the meeting, you can re-enter using the same connection link found in your registration email.
- Keep your system muted until ready to speak; utilize “raise hand” option.
- You can use “chat” privately or to the group; if “chat” is flashing, you have a message.
- The sessions will be recorded and transcribed for internal documentation.
- What causes an echo in my meeting : An echo can happen if you have connected to the meeting audio on multiple devices – for instance, using your phone and your computer.
- Your Zoom video freezes – you may have to exit Zoom and start over. If it happens again, you may want to leave your video off.
Zoom Screen Controls to Mute, Chat, Raise My Hand, or Share My Screen
Zoom Screen Controls to Change Screen Name, How the Participants are displayed.